We are delighted that you are making an order with Sarah Haran. The following details our shipping and delivery information :

UK Delivery: 

For delivery to addresses within the UK mainland, the following applies to full-price items. 

Orders under £200
Standard Delivery
Royal Mail
3-5 days


Orders Over £200 Courier DHL Express
1-2  days delivered by 9 pm on day of delivery* (order by 2 pm)


Orders placed on a Friday after 12 noon or at the weekend will be processed on Monday morning. Regrettably, no deliveries are made at the weekends. All DHL orders will be delivered by 9 pm on the day of delivery. 


International Delivery:

We deliver Free of Charge on orders over £300 internationally, excluding any import charges. Sale orders under £300 are subject to a shipping cost displayed at checkout. 




DHL Express

Up to 2 days


America/Canada DHL Express Up to 2 days £30.00

Australia and

Rest of the world

Please note surcharges may apply if the courier designates the delivery address as a "remote location". We will contact you if this occurs.

DHL Express


Up to 3 days





Returns and Swaps:

Whilst we do hope that you will love our products - our returns rate is less than 1% annually - we do appreciate that you may change your mind. If you wish to return any product then you have 14 days from date of order to return your purchases for a full refund. In order to obtain a return you must contact us by emailing us -

Once you have contacted us we will suggest the best way of returning.  If you are UK (excluding Ireland) based then we can email you a DHL returns label or you can return via a carrier of your choice, we find Royal Mail is very helpful. If you are outside the UK then we can advise the best pick up that most suits your country. We hope one day to be able to offer global free returns but until then you will need to cover any return costs and/or taxes that may be associated with the return. We do hope you will not hold this against us.

If the goods are in any way faulty then we will of course cover the returns costs!

If you wish to swap something we are very happy to assist. Please let us know what you would like to swap with and if in stock we will arrange with you. You will need to pay the postage charges for swaps and the return of the product you wish to swap. The current courier rate is £5. 

If the goods are in any way faulty then we will of course cover the returns costs!

Please package up the goods in the box and in the original packing that the product was sent to you in. If you opt to use for a full return  DHL  please make yourself available for the pick up.  On receipt of the returned item(s), we will issue you a refund asap and certainly within 7 working days. You will receive your refund via the original method of payment.

Please note we are unable to refund any bespoke made to order item(s) unless the item(s) are faulty. Please email us at to advise us of any faulty returns.

Our policy does not affect your statutory rights.