Absolutely. All transactions on this website are processed via Shopify and Paypal both of which are secure online payment gateways that encrypt your card details in a secure hosted environment. We also use Secure Socket Layer (SSL) technology to protect your data and we do not store or have access to your payment details after you have made a purchase.
All our bags carry a lifetime guarantee from the date of purchase. If within this period you detect a fault, the bag will be repaired or, if necessary, replaced at no extra cost. For more information refer to our Handbag Care Guide
Whilst we do hope that you will love our products we appreciate that you may change your mind. Whilst it is our long term objective to provide free returns we do not currently and we therefore ask you to return the goods to us as detailed here Delivery and Returns
We offer next day delivery for orders made by 12 noon. Orders after this time will be processed and passed to our courier for delivery the day after. You will be able to select options at check out. Please visit Delivery for full information.
Our partner courier DHL does not pick up at the weekends to make a delivery. In some areas they may however chose to deliver on a Saturday if the order has been placed by 12 noon on Friday. They do not guarantee this though. You can pick up yourself from our Studio if you wish by appointment. Please email us on firstname.lastname@example.org
We are sorry but as you can expect any item that has been made for you personally will not be able to be returned, unless of course in the unlikely event that we have not met our standards and the goods are faulty. We do hope that you appreciate that a bespoke item has been made especially for you.
Sarah Haran Accessories create beautiful leather bags from the most carefully chosen and finest natural leathers. The leather used is of the highest quality, and always from reputable, ethical sources. For more information on our leathers please refer to Our Leathers
Different leathers age in different ways and some are more delicate than others. The beauty of leather is that it ages beautifully and acquires a vintage patina. Look after your handbag and it will last a lifetime. For more information see our Handbag Care Guide