Customer Care FAQ's

Purchasing and Payment

Do you guarantee your products?

What payment methods can I use?

Is it safe to use my card online at Sarah Haran?

Can I amend my order after I have made a purchase?

Repairs and life time guarantee

Shipping and Returns

Where do you ship?

What is your returns policy?

Do you offer next day delivery?

Do you deliver at the weekends?

Can I pick up my order?

Can I return a bespoke item?

Handbag Care

Tell me about your leathers

How will the leather on my handbag age?

Wear and tear

Terms and Privacy

Where can I read about your terms & privacy policy?

Didn’t find what you were looking for? Contact us. Contact